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ITS Helpdesk

Forms

• Access to Banner Request Form
• Request for Programming Services
• Population Selection Request Form
• Duplicate PIDM Process
  •   Duplicate PIDM Cleanup Form
• Upgrade_Issues_Reporting

AU Training Materials

• AU Data Standards Manual
• Banner 8 Navigation Booklet

Release Guides & Banner Documentation

• Releases not on system yet for review
• Release and User Guides for Banner 8   (network login required)

Helpful Hints and Procedures

• To change Banner Password
• Troubleshooting Alfred Banner INB
• To Change Default Program for .LIS files  
• Procedure to run and print reports
• Check for Pop-Up Blockers
• Banner PINS and ID Numbers 
• Check settings for Banner extract 
• Print reports in Banner using JobSub
• Install the Jiniaitor and desktop shortcut
• GLZDATA Population Selection with numerous values
• Managing Parameter Sets