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Information Technology Services
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Information Technology Services


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ITS


Welcome to Alfred University Information Technology Services, we are here to help you with your technology needs. If you have a specific question you can contact the ITS Helpdesk at x2222 or e-mail helpdesk@alfred.edu. Also, please feel free to stop by the ITS Helpdesk suite, located on the ground floor of Herrick Library. We look forward to the opportunity to assist you.


Helpdesk Tip Of The Week - (Hide)

Attention Owners of U3 Thumb Drives

Many/Most Campus Computers will not read Thumb drives identified as "U3" or with "Launchpad" installed. If you wish to use these thumb drives on library and other campus computers you will need to run the "U3 Uninstall program". A copy of the U3 Uninstall Program can be found on the U:Drive in the "Public/ITS/U3 Uninstall" folder or you can download it from http://www.u3.com/uninstall/final.aspx. First, make sure that you back up anything you currently have on your thumb drive. Then, simply run the “U3uninstall.exe from the U:Drive OR download and run the "U3uninstall.exe" file from the link, insert your drive, and follow directions. This should make your drive usable on campus computers. If this does not work, bring your drive to the ITS Helpdesk at Herrick Library. They will be happy to help you out.
U3 Uninstall

Fill handle (Excel)

Excel can auto-fill cells in eerily smart ways. Instead of manually typing a sequence in cells, you can simply type the first few values of the sequence and drag the fill handle to auto-fill the rest of the cells. The fill handle is the little black square at the lower right corner of a selected cell's border. Drag it to automatically fill adjacent cells.

If you drag the fill handle with only one cell selected, it will repeat that cell's value into adjacent cells. However, if you drag the fill handle with multiple cells selected, Excel is smart enough to figure out the series. For instance, Excel will fill subsequent cells with the increasing series of odd numbers. This even works for other types of series, like dates and percentages.

Clear formatting (Word and PowerPoint)

To remove formatting from selected text, press Ctrl+Spacebar.

Can't open Office 2007 files?
Download the Compatibility Pack
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

Most Recent SCAMS seen at AU:

Phishing SCAM - your ISP is asking for your email username and password - This is a phishing SCAM and once you supply your username and password they use it to inundate the Alfred network with SPAM.