News for Parents of AU Students

Alfred University ParentsAU PARENT HANDBOOK
The AU Parent Handbook is updated each summer and contains helpful information for parents of AU students. View the 2017-2018 handbook. Printed copies will be handed out to new parents at New Student Check-in and at Parents Orientation (see schedule) on Thursday, August 24, 2017.

Subscribing to the AU e-newsletter is a great way to keep in touch with what's going on at the University! It is free and easy to subscribe - just send an email message to

Another way to keep in the know is to sign up for our Parent Newsletter. This was new this fall and we are hoping to send out one or two in the spring. If you are interested in receiving this informative newsletter please send an email to Bonnie Dungan, Director of Parent Programs.

While on campus don't forget to check out all that our AU Bookstore has to offer.

Info for New Students:
Parents Orientation
Parents Orientation will take place Thursday, August 23, 2018. All parents are encouraged to visit the Parent Programs Table in the Joyce and Walton Health and Wellness Annex (next to McLane Gym) during New Student check-in to pick up a copy of our AU Parent Handbook, and meet your Parent Programs staff. Then, following a Picnic Lunch, there will be a Parent's Orientation Session at 3:30 PM in Haarder Hall where you will hear from our President, Vice President for Student Affairs and her staff as well as Dr. Norm Pollard's session on "Long Distance Parenting. Immediately following is an "AU At Your Service" fair in the lobby of Harder Hall. Many departments of the University will be represented for you to stop by, say hello and pick up information about who they are and what they do. The offices that will be represented are Health and Wellness, Residence Life, AVI Dining, Safety, Center for Academic Success, Financial Matters, Leadership Opportunities for students, Career Development Center, Religious Services, Athletics and more. For more information on what to expect, please see our 2017 Parent Orientation Schedule. An updated one will be available as we draw closer to the date.

Info for Returning Students:
Residence Hall Check-In for Returning Students

The Office of Residence Life will operate out of each upperclass living area, distributing keys to students on Saturday, August 26 between the hours of 8 AM and 5 PM and will resume that even ining with RA duty which begins at 9 PM. Returning students should go to their residence halls when they arrive on campus. Saturday is the earliest they can arrive unless other arrangements have been made. (Important: students need to have their bills paid before they can get their room keys.) Early arrivals are not allowed unless the student is a member of an organization or sports team and have been told they are required to return early.The coach or porogram director will contact them with details about how to get their room key. Students who have a need to return early but are not required to do so by an AU program/team MUST contact the Office of Residence Life (607.871.2186) for permission to return. If permission is granted there will be a nightly fee that will be charged to their student account. Students who return early without clearing it ahead of time will not be allowed in the halls. If you have any questions concerning this or any other aspect with regards to the check-in process, please contact the Office of Residence Life directly.

ID Cards for Returning Students
If your student still has last year's ID card, they do NOT need a new one. If they have lost their card they can obtain a new one at the Dining Services Office in Ade Hall during their open hours. Please be aware that there is a fee for replacement cards. Please contact them directly for specifics (607.871.2247).

FALL FAMILY WEEKEND - September 15-17, 2017
The Fall Family Weekend schedule includes special performances, presentations and events, an AU history presentation, athletic events, art exhibits, open classes, parent information sessions, Observatory open house, Career Development Center open house, a carillon concert, and more. Plans for Fall Family Weekend are in the works however you can take a look at last year's schedule to see a sampling of what activities/events have happened in the past. This year's schedule will be posted shortly; View the current Fall Family Weekend schedule Please check back for updates and our online registration link. While you are not required to register for the weekend, we do like to have an idea of the number of family members joining us for the weekend.

SPRING FAMILY WEEKEND - April 20-22, 2018
Spring Family Weekend will take place April 20-22, 2018. Highlights include Honors Convocation, special performances and presentations, MFA thesis exhibitions, Lion's Club Chicken Barbecue, Observatory open house, Career Development Center open house, and much more. You can visit our Spring Family Weekend page for updates and our online registration link. As with Fall Family Weekend, you are not required to register for the weekend (unless family members will be staying in the residence halls with your student) we do like to have an idea of the number of family members joining us for the weekend.

Commencement will be held Saturday, May 12, 2018 at 10:00 AM. Please visit the Commencement page for details.

Lodging during special weekends/events
For special weekends and events, local hotels and motels fill quickly; view our lodging listings for ease in making reservations.

In the event of a campus emergency, AU communicates with students through several methods: text messaging, mass email, broadcast voice mail, through residence life staff, and via an automated alert system. In the Fall, when students log into Banner, they will be prompted to provide contact information. It is important for your son or daughter to provide a cell phone number so we can send them a text in case of a campus-wide emergency or crisis. When they sign up, students may enter more than one phone number, and some choose to include a parent's cell phone number so their parents receive the same text message, at approximately the same time, as students, faculty and staff. Students may update this information at any time by logging into Banner. In most emergencies, the University would use the automated alert system (Rave Alert) for the initial notice. During the course of the crisis situation, updates will be delivered by text, web site and/or email, depending on the urgency and complexity of the message.

Please be aware that not every alert on campus warrants a follow-up email to parents. In some instances, we may send a timely warning to comply with the Cleary Act, and later determine by investigation that the situation is not as serious as originally reported. If that were the case, there would not be a separate email to parents. Only if there is an ongoing or serious emergency situation would emails be sent to parents.

Parent E-mail Addresses Needed
If you have not already done so, please provide us with your email address by sending a message to the Office of Communications.

Transportation Information
If you have concerns about your son or daughter's transportation to and from campus we encourage you to view transportation information for answers to frequently asked questions. The Alfred Travel Center (800-263-3167, or 607-587-8842 locally, or email) at 11 West University is a full service agency, and can assist with domestic and international travel. View the AU Airport Shuttle schedule.

Electronic Billing
The AU Student Accounts Office has implemented an electronic billing and payment process with ALL students getting their bills electronically (to their AU email accounts). Students and authorized users have access to view account statements and daily account activity online. Alfred University’s “e-commerce” system offers students and families a safe means of receiving electronic billing statements and a secure method of making Web-based payments.

Students are responsible for the set-up of Authorized Users (i.e. mom, dad or another third-party) who then have access to billing information on the CASHNet system. Authorized Users receive their login information from the student.

For additional information, please visit the Student Accounts webpage. Questions may be directed to the Student Service Center at 607.871.2123. View and/or pay your student's account balance.

Campus Happenings
For up-to-date campus news please check out AU Today and recent press releases. And, to see what's happening right now check out the campus via AU's Live Views.

Dates to Remember
January 14 Residence Halls Open - 10 AM
January 15 MLK Day - No Classes
January 16 Spring Semester Classes Begin
March 1 Last Day to apply for Study Abroad for Fall Semester
March 3 Residence Halls Close for Mid-Semester Break - 10 AM
March 5-9

Mid-Semester Break - NO CLASSES

March 11 Residence Halls Re-Open from Mid-Semester Break - 10 AM
March 12 Classes Resume
April 2

Registration for Fall Semester 2018 and Allen Term 2018-19

April 20 Honors Convocation
April 20-22 Spring Family Weekend
April 30 Spring Semester Classes End
May 2 Exams Begin
May 7 Spring Semester Ends
May 8 Residence Halls close to all non-graduating students - 10 AM
May 12

Commencement - 10 AM

May 14-Aug 3 Summer Term

View the complete AU academic calendar
View the AU on-line Calendar of Events

Tips and Suggestions from Current and Past AU Parents

  • Making Hotel Reservations - Always Plan Ahead!
    • It is wise to book your hotel as far in advance as possible for Fall and Spring Family Weekends - hotels fill up fast. In fact, one parent suggests that as soon as parents send in the deposit for their child's first year they should make reservations for Fall Family Weekend.
    • Plan for Commencement at least a year in advance. The Saxon Inn is used for trustees and Commencement speakers that weekend, so you will need to contact other area hotels to make reservations. (It is also a good idea to make reservations at local restaurants as early as possible if you wish to take your graduate and family out to eat during Commencement weekend.
  • Handling Housing Issues
    • If your son or daughter has questions about their campus housing encourage them to contact the Office of Residence Life. Parents are welcome to contact them, as well. It is also a good idea to stop by the Residence Life Office on Friday during Fall and Spring Family Weekends; office hours are: 8:30 AM - 4:30 PM Monday-Friday.
    • Students who wish to move off campus should contact the Office of Student Affairs. See our off-campus housing information.
  • Using the Wellness Center
    • If you are concerned about your son or daughter's well being encourage them to contact the Wellness Center, which incorporates Health Services (607-871-2400) and Counseling Services (607-871-2300). They really care and they can help. find out more about the Wellness Center
    • If you are concerned about your son or daughter because they are behaving abnormally and it appears to be an emergency situation please contact the Wellness Center immediately at 607-871-2300 or the Student Affairs Office at 607-871-2132. If it is after regular business hours, please call Public Safety at 607-871-2108, and they will activate the University's on-call system. (There is an on-site coordinator on call 24/7 during the fall and spring semesters. There are also Resident Directors, Resident Assistants and a 24-hour counselor on call.) If no one answers at 607-871-2108, you will be directed to call 911 to be connected with Emergency Services in Belmont. Emergency Services has the University's contact information and can initiate our on-call process. If you call Health Services (607-871-2400) after hours you will be given an emergency number to call.
  • Concerns about Academic Performance
    • Is your student on the right path to ensure on-time graduation? Here's the degree evaluation tool you can recommend for them, available in their Banner self-service menu.
    • If your son or daughter is struggling academically please encourage them to speak with their faculty advisor about options for academic assistance such as tutoring, the writing center and the Center for Academic Success.
    • Parents often ask about accessing their students' grades. If your son or daughter signed a waiver allowing parent/guardian access to their educational record you can review your student's grades by having them login to BannerWeb to display the grades to you on the monitor or print the final grades for the semester, or you can obtain the UserID and self-selected 6-digit login PIN directly from your student and log in to Banner yourself. Should your student choose to have you log in to BannerWeb directly, you should find it easy to use and helpful in providing grades, class schedules, and other information and services.
  • Are you wondering what information AU can disclose to parents?
  • Do you have a questions about campus policies or judicial procedures?
  • Consult the AU Parent Handbook for lots of helpful information.
    • Copies of the Parents Handbook are distributed at Parents Orientation in August. A PDF version of the Handbook is available on-line. To receive a printed copy please contact Bonnie Dungan at 607-871-2612..
  • Study Abroad Opportunities
    • Parents have shared with us that their sons and daughters who have studied abroad have thoroughly enjoyed the experience and that it has enriched their student's lives. They wholeheartedly encourage other parents and students to consider this wonderful opportunity.
  • Dining Services
    • Our Dining Services staff members are committed to providing healthy and satisfying menu choices. Feel free to contact them with suggestions and comments at AU Dining Services.
  • Career Development Center
    • Are you wondering if your son or daughter will be successful in finding a good job or getting accepted into graduate school after they leave AU? Do you have questions about what they can do now to prepare? Please visit the Career Development Center for information about programs, services and resources available at the Robert R. McComsey Career Development Center at the Steinheim.
  • Transportation Issues
  • Contacting Faculty
  • Summer Opportunities
    • Summer Term is a good opportunity for your son or daughter to consider. Summer Term Information
    • If you have pre-college aged children you may be interested in the summer camps and institutes designed especially for them. Summer Programs Information

Consult the "Experts"
We now have a AU Parents Facebook page where you will be able to post questions and receive information from current parents about their experiences here at AU and answer questions.

Office of Parents' Programs
The AU Office of Parents' Programs was established more than 25 years ago to provide opportunities for parents of Alfred University students to communicate, participate, and establish a sense of community with one another and with the faculty, staff, and administration of Alfred University.

We offer a variety of events, programs and services including Parents Orientation, Fall & Spring Family Weekends, the AU Parent Handbook and the Parents website and as mentioned above our AU Parents Facebook page.

About This Page
This page will be updated as needed throughout the academic year and will be used to share information when issues or circumstances arise that may be of particular interest or concern to parents. Suggestions for tips and news that would be beneficial to current AU parents are most welcome. Please contact Bonnie Dungan, Director, Office of Summer and Parent Programs, to share your ideas.

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